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s98game FAQ – Answers for Pakistan Players 2025

Everything you need to know about s98game in one place. Registration, deposits in PKR, PSL betting, Aviator, Live Casino, bonuses, withdrawals and account security — all answered clearly for Pakistani players.

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Account & Registration

Registering on s98game takes under 2 minutes. Click the Register button at the top of any page or visit /register. Fill in your full name, date of birth, Pakistani mobile number and email address in Step 1. In Step 2, choose a unique username and a strong password, then accept the Terms and Conditions. An OTP is sent to your mobile to verify your number, and your account is active the moment you enter it. You must be 18 or older to register — date of birth is checked during the process.

No. s98game's Terms and Conditions permit one account per person. Creating multiple accounts — whether under different names, different mobile numbers or different email addresses — is not allowed and will result in all associated accounts being permanently closed. If you've forgotten your login details, use the Forgot Password option or contact support@s98game.biz rather than creating a new account.

No documents are needed at registration. Account verification (KYC) is required when you request a withdrawal above a threshold or as part of a routine check. The standard document required is a clear photo or scan of your CNIC (Computerised National Identity Card) — both sides. Processing typically takes 24–48 hours. Players in KYC review can continue depositing and playing, but withdrawals above the threshold are held until verification is complete.

Password changes are handled from your account settings after login — go to Account → Security → Change Password. You'll need to enter your current password and confirm the new one. To change your registered Pakistani mobile number, contact support@s98game.biz because a number change requires identity verification to prevent unauthorised account takeovers. Update your number before deactivating your old SIM to avoid losing OTP access.

On the login page, click Forgot Password?. Enter your registered mobile number or email address. An OTP is sent to your mobile within 60 seconds. Enter the OTP, then choose and confirm your new password. The OTP is valid for 5 minutes — if it expires, request a new one. If your registered mobile number is no longer active, email support@s98game.biz with your registered email and username for assisted recovery.

Account closure is handled through the Responsible Gaming section under Account Settings, or by emailing support@s98game.biz with the subject "Account Closure Request". Before closing, your real-money PKR balance is returned to your nominated payment method. Accounts closed for responsible gaming reasons are flagged to prevent re-registration using the same personal details. See the Responsible Gaming page for self-exclusion options.

s98game is fully mobile-optimised and works in any standard mobile browser — Chrome, Safari, Firefox or the default browser on your Android or iOS device. No app download is needed. Open s98game.biz in your browser and the experience is the same as a dedicated app. You can add s98game to your phone's home screen using the "Add to Home Screen" option in your browser for one-tap access.

The minimum age to register and play on s98game is 18 years old. Age is verified during registration through the date of birth field, and again through the KYC document process when withdrawals are requested. Any account found to belong to a player under 18 is suspended immediately, winnings are forfeited and any deposited funds are returned. There are no exceptions to this rule.
Deposits & Withdrawals

Log in to your account and go to Deposit. Accepted methods for Pakistani players are: Easypaisa, JazzCash, NayaPay, SadaPay, Bank IBFT (all major Pakistani banks) and Visa/Mastercard debit or credit cards. The minimum deposit via mobile wallet is Rs 200. Bank IBFT and card deposits have a minimum of Rs 1,000. Deposits via Easypaisa and JazzCash typically credit to your PKR wallet in under 60 seconds. Learn more on the Deposit and Withdrawal page.

Withdrawal processing times at s98game vary by method. Easypaisa and JazzCash withdrawals are typically processed within 1–4 hours of the request being approved. NayaPay and SadaPay take a similar timeframe. Bank IBFT withdrawals take 4–24 hours depending on your bank. Visa/Mastercard card withdrawals may take 2–5 business days. All withdrawals go through a review process for security. Minimum withdrawal amount is Rs 500. Full details are on the Deposit and Withdrawal page.

s98game charges no fees on deposits or withdrawals from the platform side. Your PKR balance is credited at exactly the amount you send, and withdrawals are processed at the full amount requested. However, your bank, mobile wallet provider or card issuer may charge their own fees — these are outside s98game's control. Check with your payment provider if you're unsure.

Easypaisa and JazzCash deposits usually arrive in under 60 seconds. If your deposit hasn't appeared after 10 minutes, first check that the transaction completed successfully on your mobile wallet app and that the funds were debited. Then contact s98game support via live chat or email support@s98game.biz with your registered mobile number, the deposit amount in PKR, the payment method used and the transaction reference number. The support team can trace and resolve most deposit issues within a few hours.

Withdrawal rejections at s98game are typically caused by one of the following: (1) Outstanding bonus wagering requirements that haven't been met yet. (2) Account KYC verification pending — your CNIC documents haven't been submitted or approved. (3) The withdrawal amount includes funds from active bonuses. (4) The payment details provided don't match your registered account information. In all cases, the rejection notice in your account will include a reason. Contact support if anything is unclear.

Standard account daily withdrawal limits are set and displayed in your account settings. VIP members have higher daily and weekly withdrawal limits — Silver tier and above have progressively larger maximums. If you need to withdraw a large amount that exceeds your current limit, contact support@s98game.biz. VIP Gold and Platinum members can request limit increases through their dedicated account manager.

Yes, and this is the recommended approach. s98game's security policy requires that withdrawals go back to the same payment method and number used for deposits where possible. This means if you deposit via JazzCash, withdrawals are processed back to the same JazzCash number. This matching policy is in place to protect against fraud and ensure your funds stay secure.

Your real-money PKR balance (the portion not tied to a bonus) can always be withdrawn. Bonus funds and winnings derived from bonus funds are subject to wagering requirements — these must be met before that specific portion becomes withdrawable. Your account wallet clearly shows your real-money balance separately from your bonus balance, so you can always see exactly how much is freely withdrawable at any time.
Bonuses & Promotions

Every new player who registers and makes their first deposit on s98game receives a welcome bonus automatically — no promo code needed. The bonus is calculated based on your first deposit amount and credited to your bonus balance immediately. The offer is valid for 7 days from the date of registration. Full welcome bonus terms are in the Terms and Conditions. The bonus is only available once per player and once per household.

A wagering requirement is the number of times you need to bet your bonus amount before the resulting winnings can be withdrawn as real money. For example, a bonus of Rs 1,000 with a 10x wagering requirement means you need to place Rs 10,000 in total bets using that bonus before the winnings become withdrawable. Progress is tracked automatically in your account. Different games may contribute differently — PSL bets and most slots typically count at 100%, while certain other games may count at a lower rate. Full details are in the bonus terms.

Ongoing promotions — including reload bonuses, weekly cashback and PSL special offers — are available to registered players and posted in the Promotions section of your account dashboard after login. Some promotions require opt-in before you make a qualifying deposit. Make sure your marketing preferences are set to receive notifications (go to Account → Notifications) so you don't miss limited-time offers, especially during PSL season.

Yes. If you prefer to make deposits without any bonus attached — for example, to keep your funds freely withdrawable without wagering requirements — you can opt out of bonuses permanently or on a per-deposit basis from your account settings. Go to Account → Bonus Preferences → Opt Out of Bonuses. Once opted out, future deposits will not attract automatic bonuses. This can be reversed at any time.

After registering on s98game, you get a unique referral link visible in your account dashboard. Share it with friends in Pakistan. When a friend registers using your link, makes a qualifying first deposit and starts playing, a referral bonus is credited to your PKR wallet automatically. There is no cap on the number of referrals. Full details and terms are on the Refer a Friend page. Bonuses are credited within 48 hours of the qualifying conditions being met.

Most bonuses on s98game are credited automatically within a few minutes of the qualifying action. If your bonus hasn't appeared after 24 hours, check: (1) That you met all the qualifying conditions (minimum deposit amount, opt-in requirement). (2) That your account is fully verified. (3) That you haven't already opted out of bonuses. If everything looks correct, contact support@s98game.biz with your username, the bonus name and the qualifying deposit amount and date.
PSL Betting

After logging in and making a deposit, go to PSL Betting from the main navigation or visit /psl-betting. You'll see all upcoming and live PSL fixtures with available markets. Click on a match to see the full market list — match winner, over/under totals, top batsman, first wicket method and more. Select your market, enter your stake in PKR (minimum Rs 50), and confirm your bet. The bet is settled as soon as the result is confirmed and winnings are credited to your PKR wallet instantly.

s98game offers a comprehensive range of PSL markets including: match winner, toss winner, total runs over/under, top team batsman, first wicket method, man of the match, highest first powerplay score, over-by-over run lines, and live in-play markets that update ball by ball. The exact markets available vary by fixture and match format. In-play markets are available from the start of each PSL match until close to the result, though some markets close at fall of wicket or end of over.

Yes. s98game offers live in-play betting on all PSL matches. Odds update in real time during the match as the game situation changes — a wicket falling, a big over or a rain interruption all affect the live odds instantly. In-play bets are processed within seconds. To take advantage of the best in-play odds, have your s98game account logged in and your PKR wallet funded before each PSL match starts.

If a PSL match is abandoned before a result is possible (including Duckworth-Lewis scenarios that result in no official result), bets are voided and your stake is returned to your PKR wallet in full. If a match produces an official result — even via a reduced-over format under DLS — bets are settled based on that result. Specific rules for each market type are detailed in the Terms and Conditions under Sports Betting Rules.

The minimum stake on PSL markets is Rs 50 per bet. Maximum stakes vary by market type and account tier — standard accounts have lower maximums, while VIP members have significantly higher limits. If you want to place a high-value bet that exceeds your displayed maximum, contact your account manager (VIP members) or support. s98game reserves the right to apply individual betting limits in certain circumstances.

PSL pre-match odds at s98game are typically published 24–48 hours before each fixture. For marquee matches — Karachi Kings vs Lahore Qalandars, for example — odds can go up several days in advance. Early odds may be available at higher margins than those available closer to the match. Odds adjust as team news, weather and other factors are reported leading up to each PSL game.

Yes. s98game supports accumulator bets across PSL and other sports markets. Add multiple selections to your bet slip and choose the accumulator option to combine them into a single bet with a multiplied potential return. All selections in an accumulator must win for the bet to pay out. If any selection is void (match abandoned), that leg is removed and the accumulator continues with the remaining selections.
Aviator Game

Aviator on s98game is a crash-style multiplier game. Each round, a plane takes off and a multiplier starts climbing from 1x. The multiplier can reach anywhere from just above 1x to hundreds of times your bet. You must click Cash Out before the plane flies away (crashes) to collect your winnings at that multiplier. If you don't cash out before the crash, you lose your stake for that round. Every round is provably fair — the crash point is determined by a verifiable random algorithm, not by the platform. Full game details are on the Aviator Game page.

Yes. Aviator on s98game uses a provably fair random number generation system. Each round's crash point is determined before the round starts using cryptographic hashing — the result cannot be altered after bets are placed. Players can verify the fairness of any round's result using the seed values displayed after each round. This transparency is built into the game and is not something s98game can bypass or manipulate.

The minimum stake in Aviator is Rs 10 per round — one of the lowest entry points on the platform. You can place up to two simultaneous bets per round and cash each out independently at different multipliers. The maximum win per round is subject to a cap defined in the game terms, which is displayed within the game interface. For high-value wins, the payout is still processed automatically to your PKR wallet.

Yes. Aviator on s98game includes both Auto Bet and Auto Cash Out features. Auto Bet places your chosen stake automatically at the start of each new round. Auto Cash Out lets you set a target multiplier — when the multiplier reaches that value, your bet is cashed out automatically without you needing to click. These features are optional and can be turned on or off at any point. Remember that Auto Cash Out will not trigger if the game crashes before reaching your target.

Aviator winnings are credited to your PKR wallet automatically within seconds of each round ending. If a win hasn't appeared after a few minutes, try refreshing your browser. If it still hasn't shown, check your bet history in the Aviator game panel — all rounds and outcomes are logged. If there's a clear discrepancy, contact support@s98game.biz with your username and the round time. The game's server logs capture every round result and this can be investigated and resolved.

Aviator shows a live bet panel on screen during each round displaying all active bets in the round — including stake amounts and cash-out values when players cash out. Bets are identified by username (or a truncated version). This is a standard feature of the Aviator game format that creates a social atmosphere. If you prefer more privacy, you can adjust your display name in account settings to something non-identifying.
Live Casino

The s98game Live Casino offers Teen Patti, Andar Bahar, Roulette, Blackjack, Baccarat and several game show-style live titles. All games are streamed in high-definition with professional live dealers. Teen Patti and Andar Bahar are particularly popular with Pakistani players given their familiarity. Tables run 24 hours a day. To see all available games, visit /live-casino. New live titles are added regularly.

Live Casino minimum bets at s98game vary by table. Entry-level tables start from as low as Rs 50–100 per hand or round, making them accessible for players testing the Live Casino for the first time. Higher-stakes tables are available for experienced players and VIP members. The minimum and maximum bets for each table are clearly displayed before you join. VIP members typically have access to dedicated high-limit rooms with higher maximums.

Yes. The s98game Live Casino is fully mobile-compatible and works in any standard browser on Android or iOS. The video stream is optimised for mobile data connections — it adapts quality automatically based on your connection speed. Most Pakistani players access Live Casino over 4G without any buffering issues. For the best experience on mobile, use a stable 4G or Wi-Fi connection and keep your browser up to date.

If you disconnect during a live casino hand, the game continues on the server according to the standard rules for that game. For games like Blackjack where player decisions are required, the auto-decision rules apply (typically stand on any total in live games). The result and any winnings or losses are applied to your account automatically. When you reconnect, you'll see the outcome in your game history. If a technical error on s98game's side caused the disconnection, contact support with the session timestamp.

s98game's Live Casino games use real physical dealing — cards are shuffled and dealt by live dealers in front of camera, and roulette uses a real wheel. There is no RNG involved in the dealing of cards or the spin of the roulette wheel. The video feed is unedited and streamed in real time. The dealing processes are audited by independent testing bodies. This is the clearest form of fairness available in online casino gaming.

Yes. Most s98game Live Casino tables include a live chat function where players can send text messages visible to the dealer and other players at the table. Dealers typically acknowledge messages and respond during natural breaks in the game. Chat is moderated — abusive, offensive or spam messages are removed and repeat offenders can have their chat access restricted. The chat feature adds a social element that Pakistani players particularly enjoy, especially on Teen Patti tables.
VIP Club

Every real-money bet placed on s98game earns VIP Points. These points accumulate and move you through four tiers: Bronze, Silver, Gold and Platinum. Higher tiers unlock progressively better benefits — weekly rakeback, monthly bonuses, higher withdrawal limits, faster processing and dedicated account management. The programme is automatic; you don't need to opt in. Points are tracked in your account dashboard in real time. Full details are on the VIP Club page.

VIP Points are earned on every real-money bet across all games. The rate at which points are earned can vary slightly by game category — check your account dashboard for the current rates. Consistent regular play accumulates points faster than occasional large sessions. Certain promotional periods — particularly during PSL season — may offer double or triple point multipliers on specific games. Check the Promotions section in your account to catch these opportunities.

Weekly rakeback is a percentage of your net losses over the week returned to your PKR wallet as real money (not bonus funds). It's available from Silver tier and above. The percentage increases with each VIP tier. Rakeback is calculated on Monday morning for the previous week's activity and credited to your wallet by Tuesday. Unlike bonuses, rakeback has no wagering requirements — it's withdrawable immediately or can be used to continue playing.

VIP Points do not expire as long as your account is active and in good standing. If your account is inactive (no play) for a continuous period of 6 months, points may be reviewed under the inactive account policy detailed in the Terms and Conditions. Staying active — even with occasional play — prevents any points adjustment. If your account is self-excluded, points are preserved for when the exclusion period ends.

Personal account management is available to VIP Gold and Platinum tier members. When you reach Gold tier, s98game's VIP team contacts you directly to introduce your dedicated account manager. The manager provides personalised support — custom bonus offers, faster dispute resolution, higher withdrawal limits on request and direct communication via a private channel. If you believe you've reached Gold tier but haven't been contacted, email support@s98game.biz with your username.
Security & Privacy

Yes. s98game uses 256-bit SSL encryption (TLS 1.3) on all connections to protect data in transit. Payment information is handled through PCI-DSS compliant gateways — s98game does not store card numbers on its servers. Personal data is handled according to the Privacy Policy, which details what is collected, how it's used and how it's protected. s98game does not sell personal data to third parties.

s98game uses OTP-based two-factor authentication for logins from new devices or after periods of inactivity. A one-time password is sent to your registered Pakistani mobile number via SMS. This means even if someone has your password, they cannot access your account without also having your phone. 2FA is automatic — it cannot be disabled for withdrawal requests, ensuring your funds are always protected by a second verification layer.

Contact s98game support immediately via live chat or email support@s98game.biz with the subject "Account Security". The support team can lock your account within minutes to prevent further access while the incident is investigated. Change your password as soon as possible if you still have access. Review your transaction history for any unauthorised activity. s98game's security team will investigate and take appropriate action including reviewing login logs and IP addresses.

s98game will never ask for your password via email, SMS or any other channel. Legitimate s98game emails come only from @s98game.biz addresses. Be suspicious of any message that: asks you to click a link and enter your credentials, claims you've won a prize and needs your bank details, or pressures you to act urgently. If you receive a suspicious message claiming to be from s98game, do not click any links and forward it to support@s98game.biz so the team can investigate and warn other players if needed.

Everything You Need in One Platform

From PSL betting to Aviator to Live Casino — s98game is built for Pakistani players who want a complete gaming experience in PKR.

PSL Betting

Pre-match and in-play markets on every PSL fixture. Match winner, top batsman, over/under totals and live odds updating ball by ball. Minimum stake Rs 50.

Go to PSL Betting
Aviator Game

Pakistan's most-played crash game on s98game. Provably fair, auto bet, auto cash-out. Start from Rs 10 per round, 24/7 availability.

Play Aviator
Live Casino

Teen Patti, Andar Bahar, Roulette, Blackjack and Baccarat with live dealers. Low stakes from Rs 50. Mobile-optimised, always on.

Enter Live Casino
VIP Club

Earn points on every bet. Bronze to Platinum tiers with weekly rakeback, monthly bonuses and higher withdrawal limits at every level.

View VIP Club
Deposits & Withdrawals

Easypaisa, JazzCash, NayaPay, SadaPay, Bank IBFT and Visa/Mastercard. Deposits from Rs 200. No fees from s98game's side.

Deposit Guide
Refer a Friend

Share your referral link. Earn a PKR bonus for every friend who registers, deposits and plays. No limit on referrals, instant credit on qualifying.

Refer & Earn
s98game

Contact s98game Support Directly

This FAQ covers the most common questions from Pakistani players on s98game. If your specific question isn't answered here, the support team is available 24/7 and typically responds within a few hours by email and within minutes via live chat.

Live Chat
Available during Pakistan Standard Time peak hours. The fastest way to get a response — most questions resolved in under 10 minutes.
Email Support
support@s98game.biz — include your username and a clear description of your issue. Responses within 24 hours, usually much faster.

For account security issues, always use the subject line "Account Security" in your email so it reaches the security team immediately. For responsible gaming queries, use "Responsible Gaming" as the subject. Full support policy is in the Terms and Conditions.

Who Is s98game and Why Choose It?

s98game is an online gaming platform built specifically for the Pakistani market. Everything on the platform — from the PKR wallet to the Easypaisa and JazzCash deposit system to the PSL betting markets — is designed around what Pakistani players actually need, not adapted from a platform built for another region and squeezed to fit.

The platform is mobile-first, which matters in Pakistan where most players access gaming sites through their phones rather than desktops. Pages load quickly even on 4G connections that aren't running at full speed, and the interface is clean enough to navigate comfortably on a 6-inch screen without squinting at tiny text or fumbling with small buttons.

For PSL fans specifically, s98game has built a betting experience around Pakistan cricket that goes beyond just match winner odds. The depth of markets available on s98game PSL betting — over-by-over lines, player-specific props, in-play wicket markets — puts it in a different category from platforms that offer cricket as an afterthought alongside European football.

Whether you're a first-time depositor putting in Rs 300 to try Aviator, a PSL season-ticket holder who wants to have some money riding on every fixture, or a poker player looking for consistent traffic on tables — s98game is the platform built for the full range of Pakistani gaming preferences, all in PKR, all without currency confusion.

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